Location : The position will be based in Beijing

Reporting Relationship : Head of Legal and Compliance, China

Education :A Bachelor degree or above. Mandatory fluency in written and spoken English and Mandarin.

Responsibilities:

• Look after the daily business in Operations team in Beijing including Cash Management Services and Trade Services to ensure all transactions are finalized in a timely manner and within the service standards defined by the bank

• Monitor all standards of quality to ensure the bank meets the customer total needs and that continuous efforts are made to exceed customer expectations.

• Take initiative on the team management development and motivate staff such as organize the training and provide the more learning opportunities to the staff under the rational time management and the cost control.

• Establish the efficient organization in Operations team in Beijing to support the business development and risk control. Ensure the proper duty segregation and task assignment in the team.

• Manage the team to ensure compliance to both of the local regulatory and bank internal requirements/ policies. Ensure proper controls are in place for daily and exceptions processing.

• Carry out the initiatives launched by the management team to improve the image of WBO.

• Support the line manager to control the team cost / expense within the budget, reduce the overtime and the irregular workload and improve the productivities.

• Highlight the risk proactively. Ensure the effective communications with senior management and the Assist in projects or other ad hoc assignment


Qualifications :

• Graduates/ Post graduates with minimum 5-8 years relevant experiences which 4 years must be in managerial role .

• Thorough knowledge of banking operations on cash and trade.

• Sound knowledge on local regulatory requirements, local banking practices and requirements

• Excellent communicator in written and spoken Chinese and English energetic and able to withstand heavy workload

• Should have a passion for striving excellence in service quality and ability to motivate the team to reach the highest levels of accuracy

• Possess excellent managerial capabilities and people management skills.