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Operation Supervisor <<back

Location : The position will be based in Shanghai

Reporting Relationship :General Manager

Education : A Bachelor degree or above. Fluency in written and spoken English and Mandarin.

Responsibilities:

• To supervise the local junior Operations staff

• To report all exception / incidents relating to the Shanghai Branch Operations to his/her superior.

• Budget Planning and control.

• To work together with / back up the junior Operations Staff in the day to day Operations work

• To work in conjunction with the Branch Administration in other administrative roles other than system administration and front office activities.

• Collect trade tickets / blotter issued by Shanghai Front Office together with all support document.

• Ensuring all transactions concluded in Shanghai Branch with Corporate customers is in compliance with all local regulatory requirements.

• Trade capture via the appropriate systems¡¯ terminals in Shanghai Office.

• Fax / Send all trade details of all trades concluded in Shanghai to Hong Kong Operations.

• Control the sequential number of trade tickets / blotters ensuring none will be missed un-processed.

• Account opening procedure for Shanghai customers, collecting and faxing all relative documents to the Static Data unit responsible for the account opening.

• Safe keep all original documents relating to customer records / accounts and transactions

• Liaison between Shanghai Operations and other support areas on all matters relating to the day to day processing of the trades concluded in Shanghai Branch.

• Act as the prime contact in corporate customers on all matters relating to the day to day processing of the trades concluded in Shanghai Branch including verbally confirming details and settlement instruction of trades, obtaining Standard Settlements Instructions, written instructions in original form for third party payments and investigations/queries.

• Maintenance of trade volume statistics.

• Assist in preparation of periodic Audit confirmation letters when requested.

• Assist in locating any information needed during the periodic audit and examination undertaken by both internal and external control and regulatory units.

Qualifications :

• Not authorised in any trading activities

• No access to payment and confirmation generation systems

• No privilege in static data maintenance

• Not an authorised signer

•Able to capture trades but not to validate